1. Scope
This policy explains how orders placed through this website are fulfilled. The website is powered by TableTop, a platform owned and operated by DIGIDARK CORPORATION, on behalf of the restaurant named on the home page (the "Restaurant"), which prepares and fulfils all orders.
2. Service modes
- Dine-in — orders placed at the table (including via QR-code menus) are served at your table by the Restaurant.
- Pickup / takeaway — where offered, your order will be ready for collection at the Restaurant at the indicated time.
- Delivery — where the Restaurant offers delivery, orders are delivered by the Restaurant or its delivery partners within the Restaurant's stated service area.
The modes available to you are shown at the time of ordering and depend on the Restaurant's settings and hours.
3. Order timing
- Orders are accepted only during the Restaurant's service hours displayed on the site.
- Preparation and delivery estimates shown at ordering are indicative and may vary with kitchen load, weather, and traffic conditions.
- The Restaurant will make reasonable efforts to inform you of significant delays using the contact details you provided.
4. Delivery details and failed deliveries
- You are responsible for providing an accurate address and a reachable phone number.
- If a delivery fails because of incorrect details or because you are unreachable at the delivery location, the order may be treated as fulfilled and no refund may be due (see the Refund & Cancellation Policy).
5. Digital service delivery (for restaurants)
The TableTop platform itself is a digital service delivered online. Access to the platform is provisioned electronically upon subscription activation — no physical shipment is involved.
6. Contact
For questions about a specific order, contact the Restaurant using the details on the home page. For platform matters: support@usetable.top.